CoinP2P’s Privacy Policy

1. Introduction

CoinP2P is a decentralized cryptocurrency trading platform where anyone can exchange their local fiat money to cryptocurrency. CoinP2P("we”, “us” and “our”) respects and protects the privacy of visitors to our websites and our customers ("you" or "user) who use our services. To ensure transparency, this Privacy Policy describes our data handling practices when you access content we own or operate on the website located at or any other associated websites we own or operate, collectively the “site(s)”.
Please take a moment to read through our privacy policy. If you have any specific questions about it, you’re welcome to contact us at and we’ll be happy to give you further clarity.

2. Accepting our Privacy Policy

This Privacy Policy outlines what data we collect from you, how we use this information, and how we take care in disclosing this information.
By accessing and using our Privacy Policy, you agree to let us collect, use and disclose information about you in accordance with the conditions listed below. If you have not read, understood or agree with our Privacy Policy you should discontinue from accessing our site and using our services.

3. The type of data we collect

We distinguish in this policy between ‘personal data’ (this is data that you provide us in order to identify you) and ‘non-personal data’ (this is de-identified data, and cannot be attributed to you personally).

What type of personal data do we collect?

If you wish to use any of our services, we will collect and retain certain relevant data of yours, including some of your personal information.

Personal information in this instance is defined as:

  • Personal Identification: Full name, email address, username, telephone number, country of residence, date of birth, age, nationality, gender, utility bills, photographs and/or home address.
  • Formal Identification: Passport number, driver’s license details, national identity card details, photograph identification cards, and/or visa information.
  • Financial: Bank account information you provide us.
  • Transactional: Information about the transactions you make on our services, such as the name of the recipient, your name, the amount, and/or timestamp.
  • Communication: Communication information may include, email address, username, IP address, full name, audio and video files as well as photo of the user’s personal ID, photo of the user, and photo of the user’s utility bill or related documents.

4. How we handle your personal data

We collect information you provide directly to us when you register an account with us. Personal identification information may include your full name, email address, username, telephone number, country of residence, date of birth, age, nationality, gender, utility bills, photographs and/or home address. The source of the personal identification information is you.

We may use your personal information for:

  • the purposes of providing our services
  • communicating with you
  • processing billing and collecting any fees
  • protecting our users from illegal activity
  • maintaining legal and regulatory compliance and helping us to prevent, detect and investigate fraud, money laundering and/or other criminal activity or misuse of our service

To comply with legal and regulatory requirements in rendering our services, CoinP2P may be required to disclose information about you and/or your account to the following trusted third parties, namely:

  • Our agents, affiliates and/or professional advisors
  • Service providers assisting us in processing or otherwise fulfilling transactions and/or providing required services
  • Law enforcement, regulatory and governmental agencies if or when requested

We don’t use your personal data to:

  • Send commercial or marketing messages to you, without your prior consent
  • Sell your data to third parties

5. Your rights

You may exercise certain rights regarding data processed by us. In particular, you have the right to do the following:
Withdraw your consent at any time. You have the right to withdraw consent where you have previously given your consent to the processing of your Personal Data.
Object to processing of your Data. You have the right to object to the processing of your Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access your Data. You have the right to learn if data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing. Verify and seek rectification. You have the right to verify the accuracy of your data and ask for it to be updated or corrected.
Restrict the processing of your Data. You have the right, under certain circumstances, to restrict the processing of your data. In this case, we will not process your data for any purpose other than storing it.
Have your Personal Data deleted or otherwise removed. You have the right, under certain circumstances, to obtain the erasure of your data from us.
The right to data portability. To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
Lodge a complaint. You have the right to bring a claim before your competent data protection authority.

6. Security measures for your personal data

We take all appropriate and reasonable technical and organizational measures to prevent the loss of, damage to or unauthorized destruction of personal data and the unlawful access to or processing of such data. We have systems in place to control your data in a way that minimizes its exposure. We will take reasonable steps to identify all reasonably foreseeable internal and external risks posed to your personal data under our possession or control and establish and maintain appropriate safeguards against any risks identified.
We will notify you of any security compromises or suspected security compromises in relation to your personal data. In such an event, we will inform you of the consequences of the breach and notify authorities within 72 hours of the security breach.

7. International transfers of your personal data

The personal information we collect from you may be transferred to, stored and processed outside of the jurisdiction in which you live. The laws of those countries may vary from the laws applicable in your own country.
Your account is stored by CoinP2P on a secure server maintained and operated by third-party service providers. These third-party providers are bound by and adhere to the same conditions that are outlined in these Privacy Policies.

8. Non-personal data

In addition to personal data, we also collect and store non-personal data, which cannot be used to identify you. The kinds of non-personal data that we collect includes de-identified data about the usage patterns of our sites. This data is useful to us as it helps us to optimize our user experience. When you access or use our services, we automatically collect data about your behavior that includes:
Log Information: We log data about your use of our services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
Device Information: We collect data about the device you use to access our services, including information about the device’s software and hardware, Media Access Control ("MAC") address and other unique device identifiers, device token, mobile network information and time zone.
Consumption data: We collect data about your consumption habits relating to your use of our Services, including which purchases you make with both virtual and real Currencies.
Data Collected by web cookies and other tracking technologies: We use various technologies to collect data, and this may include sending cookies to your computer or mobile device.

9. Our web cookie policy

A web cookie is a small piece of data sent from a website and stored on your computer by your web browser while you browse. To make your experience on our site more convenient, we use web cookies for our sites. The type of data captured by our web cookies is non-personal data such as site traffic behavior.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies will result in disabling all functionality and features of this site. Therefore it is recommended that you do not disable cookies.

10. Revisions to this Privacy Policy

This Privacy Policy may be revised from time to time so we can keep it up to date with international best practices, but we will always let you know when we do via email.

11. Contact Us

If you have any questions about this Privacy Policy, your rights and/or our data collection practices, please contact us at

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